As our time in a hybrid work environment has gone on, I’ve had to be much more intentional about staying connected with my team. I was always a “walking around” kind of leader whenever I could make the time. There’s no better way to get a sense of how the team is feeling than to walk the floor and have casual conversations. You discover lots of really interesting things that way, and many people are more apt to share concerns or observations in a situation that isn’t prescribed or otherwise...